Six Core Pillars Data Protection peri11
Our commitment to your privacy is not just words on paper — it is put into practice every single day
Highest-Level Encryption
All data transmitted between your device and peri11 servers is encrypted using 256-bit SSL — the same technology used by leading Malaysian banking institutions to secure online transactions.
Malaysia PDPA Compliance
Peri11 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. All collection and use of your data is carried out on the basis of clear consent, which may be withdrawn at any time.
Full Control in Your Hands
You have the right to access, correct, download, or request deletion of your personal data at any time. peri11 provides an easy-to-use data management portal with no complicated procedures or additional fees.
No Data Selling
Peri11 has never and will never sell, rent, or disclose your personal information to any third party for marketing purposes without your explicit consent. Your data is not our product to sell.
Safe & Secure Servers
Your data is stored in data centres equipped with layered physical and digital protection — including biometric access controls, 24/7 surveillance, and automated backup systems — to ensure your data's availability and integrity at all times.
Flexible Communication Preferences
You can fully manage your marketing communication preferences — including promotional emails, SMS notifications, and in-app notifications — directly through your account settings without needing to contact support.
Types of Data We Collect
A brief overview of the data collected, its purpose, and retention period
| Data Type | Example Information | Primary Purpose | Retention Period |
|---|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth | KYC verification and legal compliance | 7 years |
| Contact Data | Email, phone number, residential address | Account communications and customer support | Membership duration + 2 years |
| Financial Data | Bank account number, transaction history | Deposit and withdrawal processing | 7 years (audit) |
| Technical Data | IP address, device type, access logs | Account security and fraud detection | 90 days |
| Gaming Data | Wagering history, win/loss records | Responsible gaming support & complaints | 5 years |
| Cookie Data | Language preference, login status, session | Enhanced user experience | Until session ends / 30 days |
Personal Data Collection
Peri11 collects your personal information through various means — however, we only collect data that is strictly necessary to provide you with a safe, fair, and quality service. Every piece of information we collect has a clear purpose, and we are committed to collecting no more than what is needed.
1.1 — Data You Provide Directly
When you register a peri11 account, you will be asked to provide basic information such as your full name as per your identification card, an active email address, a Malaysian mobile number, date of birth, and your preferred password. This information is required to create a valid and secure account in your name.
During the KYC verification process prior to your first withdrawal, you will also need to submit a copy of your Malaysian identity card (front and back) along with a recent proof of address document such as a bank statement or utility bill dated within the last 3 months. This is a mandatory legal compliance requirement to protect the platform from misuse and to ensure your wins are paid to the right person.
1.2 — Automatically Collected Data
When you use the peri11 platform — whether via the website or mobile app — our systems automatically record certain technical information including your IP address, device type and operating system, web browser, pages visited, and access times. This data is used solely for security purposes, suspicious activity detection, and user experience improvement.
Peri11 follows a "data minimization" principle — we only collect information that is genuinely necessary for the stated purpose. No excess data is collected for unclear or unnecessary purposes.
1.3 — Data from Third-Party Sources
In certain cases, we may receive information about you from the payment service providers you use (such as FPX or e-wallets) solely to verify your identity and transactions. This information is used exclusively for verification purposes and is not retained longer than necessary.
How We Use Your Personal Information
Peri11 uses your personal data for transparent and specific purposes. We will not use your information for any purpose other than those stated in this Privacy Policy without obtaining your prior consent.
2.1 — Core Operational Purposes
- Creating and managing your peri11 account securely.
- Processing deposits and fund withdrawals efficiently and accurately.
- Verifying your identity to comply with KYC/AML legal requirements.
- Providing effective customer support whenever you need assistance.
- Ensuring account security and detecting any unauthorized or suspicious activity.
- Complying with applicable legal obligations and regulations.
2.2 — Service Improvement
- Analyzing usage patterns to improve the platform's interface and user experience.
- Identifying and resolving technical issues or bugs in the system.
- Developing new features that are more relevant to the needs of Malaysian members.
- Conducting internal research on game performance and customer satisfaction in aggregate and anonymized form.
2.3 — Marketing Communications (With Consent)
With your consent at registration, peri11 may send you information about the latest promotions, exclusive bonuses, contests, and platform updates via email or notifications. You may withdraw this consent at any time through your account settings with no effect on the core services you receive.
Peri11 only sends marketing communications to members who have given explicit consent. We will not send spam or unsolicited messages. You can unsubscribe with a single click.
Data Sharing with Third Parties
Peri11 takes great care when it comes to sharing members' personal data. As a fundamental principle, we do not sell, do not rent, and do not trade your personal data to any external party for their own commercial purposes. Your data is not our revenue stream.
3.1 — Trusted Service Providers
In operating the platform, peri11 works with carefully selected third-party service providers — including licensed payment processors, certified cloud infrastructure providers, and independently audited gaming software vendors. These providers are granted access only to the data strictly necessary to perform their functions and are bound by strict confidentiality agreements.
3.2 — Legal Requirements
Peri11 may be required to disclose your personal information to the relevant authorities if mandated by law, court order, or a valid official investigation. In such circumstances, we will notify you if permitted by law to do so.
3.3 — Fraud Protection and Security
To protect all peri11 members, we may share certain information with industry anti-fraud networks when there is strong evidence of fraudulent activity, money laundering, or serious security threats. This is done solely to protect the integrity of the platform and the safety of all members.
Every instance of data sharing we carry out is based on legitimate necessity, limited to the minimum required, and subject to binding data protection agreements. We do not share data for third-party commercial interests.
Security & Data Protection
Protecting your personal data is not merely a legal obligation for peri11 — it is a moral responsibility we take seriously. We continuously invest in the latest security infrastructure to ensure your information is always under the best possible protection.
4.1 — Technical Security Measures
- 256-bit SSL Encryption: All data communications between your device and peri11 servers are fully encrypted using the latest TLS protocol.
- Two-Factor Authentication (2FA): Additional security options available to all accounts to prevent unauthorized access even if your password is compromised.
- 24/7 Monitoring: A real-time threat detection system that identifies and blocks suspicious activity before it can affect your account.
- Regular Security Audits: Penetration testing and security audits by independent third parties are conducted regularly to identify and address vulnerabilities.
- Automatic Data Backup: Your data is automatically backed up to redundant data centres to ensure continuous availability and protection against data loss.
4.2 — Internal Access Controls
Access to member personal data within peri11 is strictly limited to staff who require it to perform their job duties. All personnel with access to sensitive data are bound by strict confidentiality agreements and undergo regular data protection training.
Data security is a shared responsibility. We encourage you to use a strong and unique password, enable 2FA, and never share your login credentials with anyone. peri11 will never ask for your password through any communication channel.
4.3 — Security Incident Response
In the event of any security incident that may affect your personal data, peri11 is committed to notifying you within 72 hours after the incident has been confirmed, in accordance with applicable legal requirements. We will explain the scope of the incident, the data that may have been exposed, and the steps being taken to resolve the issue.
Your Rights Under PDPA
As a peri11 member, you have strong rights under Malaysia's Personal Data Protection Act (PDPA) 2010. We are committed to helping you exercise these rights without unnecessary barriers.
Right of Access
Request a complete copy of all personal data we hold about you.
Right to Rectification
Correct any personal information that is inaccurate or incomplete.
Right to Erasure
Request deletion of your personal data subject to legal obligations.
Right to Portability
Download your data in a machine-readable format for your own use.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
Right to Restriction
Request restriction of your data processing in certain legally recognized situations.
5.1 — How to Exercise Your Rights
To exercise any of the above rights, contact the peri11 Data Privacy Officer via our support email, stating the right you wish to exercise, your account details, and a brief description of your request. We will respond within 5 business days to acknowledge receipt of your request and within 30 days to complete the requested action.
Please note that your right to data deletion may not be fully exercisable in situations where retention is required by law — for example, financial transaction records that must be kept for 7 years under audit and AML requirements. We will clearly inform you if any such restrictions apply.
Cookie Policy
Peri11 uses cookies — small text files stored on your device — to ensure the platform functions properly, remember your preferences, and provide a smoother experience every time you return.
6.1 — Types of Cookies We Use
- Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled as they are critical to platform operation.
- Performance Cookies: Collecting information about how you use the platform (pages visited, time spent) to help us improve site speed and usability.
- Functional Cookies: Remembering your preferences such as language, display settings, and login information for your convenience.
- Analytics Cookies: Helping us understand usage patterns in aggregate and anonymized form to make better development decisions.
6.2 — Managing Cookie Preferences
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality and prevent you from logging in or completing transactions. For the best experience, we recommend allowing all cookies while using the peri11 platform.
Peri11 does not use third-party cookies for targeted advertising or cross-site tracking purposes. We do not permit advertising networks to use their cookies on our platform.
Child Data Protection
Peri11 is an online wagering platform that is strictly for individuals aged 18 and above. We take child protection extremely seriously and maintain a zero-tolerance policy against the use of this platform by minors.
During the registration process, we require date of birth verification, and during KYC, identity documents confirming age are carefully reviewed. If we confirm that a member is under 18 years of age, the account will be terminated immediately and all funds returned in accordance with established procedures.
Peri11 does not knowingly collect any personal data from minors. If you believe that a child's data has been inadvertently collected by our platform, please contact us immediately and we will take action to delete that information within 48 hours.
Cross-Border Data Transfer
In the context of global online platform operations, your personal data may be processed or stored on servers located outside Malaysia — for example, in regional Asian data centres that offer higher performance and reliability for Malaysian users.
When your data is transferred outside Malaysia, peri11 ensures that such transfers are only made to countries or providers offering a level of data protection equivalent to or higher than Malaysia's PDPA requirements. All our cloud infrastructure providers are selected based on their compliance with international security standards including ISO 27001 and SOC 2 Type II.
Regardless of where your data is physically processed, the level of protection you receive remains consistent — we apply the same protection standards to all peri11 data processing worldwide.
Privacy Policy Amendments
Peri11 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. We are committed to informing you of any material changes that affect your privacy rights.
9.1 — How We Notify You
- Email notifications will be sent to all registered members at least 14 days before the material amendment takes effect.
- A prominent notice will be displayed on the login page and your platform dashboard.
- The "Updated" date at the top of this document will always be refreshed whenever any changes are made.
9.2 — Acceptance of Changes
Continued use of the peri11 platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account before the amendment takes effect and all valid remaining funds will be returned to you.
This Privacy Policy (Version 2.4) takes effect on 1 January 2026 and supersedes all previous versions. To obtain a copy of an earlier version, please contact our support team.
Contact Our Data Privacy Officer
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our data privacy team is ready to assist you in either Malay or English.
If you feel that your complaint has not been resolved satisfactorily by peri11, you have the right to submit a formal complaint to Department of Personal Data Protection Malaysia which is the regulatory authority under the PDPA 2010. Further information is available through official Malaysia government channels.